Privacy Policy

1. Data We Collect

We collect and store information you provide or generate when using our website and services, including:

• Username and account email address
• AI prompts, usage, and chat history
• Wallet addresses and on-chain activity
• IPFS CIDs, uploaded files, and images
• Created products and listings
• Name, email address, phone number, shipping address, and order details for merchandise orders
• Name, email address, and message submitted through the Contact Us form

Stripe processes payment details such as card or bank account information. We store order records, payment status, and processor identifiers, but do not store full card or bank account numbers in our application database.

We use the following third-party services to operate our website. These third-party providers may collect and process data as necessary to provide their services. Please refer to their respective privacy policies for more details.

• Google Firebase: For accounts, data storage, and uploaded files.
• Printify: For merchandise production and shipping.
• Stripe: For payment processing.
• Netlify: For website hosting.
• Microsoft 365: For sending site emails.
• OpenAI: For AI tools when you use them.
• Pinata/IPFS: For content you choose to publish on-chain.
• Reown: For wallet connections and related analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and personalize our services.
• To process your orders and payments.
• To communicate with you regarding your orders, account, or support inquiries.
• To improve our website and services based on user feedback.

Data collected and stored by Block Ark Studios is not for sale.

3. Data Sharing And Disclosure

We do not sell, rent, or trade your personal information to third parties or share it with advertisers for ad targeting. We may share information in the following circumstances:

• Service Providers: We share required data with third-party providers listed above to facilitate our services.

• Legal Obligations: We may be required by law or valid legal process to disclose information.

4. Data Storage And Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use Google Firebase for account, order, and uploaded content data. The other providers listed above process the data needed for their services. Public blockchain records and content published to IPFS may remain accessible after a listing or account is removed.

5. User Rights

You have the following rights regarding your personal data:

• Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
• Data Deletion: You can delete your account from your Profile or request deletion at contact@blockarkstudios.com. The account deletion flow removes your account, profile, store data, and files in our primary storage. Order records, public blockchain and IPFS content, and data held by third-party providers may remain. Some records may also need to be retained for legal or regulatory reasons.

6. Cookies And Tracking Technologies

We use browser storage to keep you signed in and remember some site preferences. Wallet features may use similar technologies and analytics through Reown. Other service providers may also use cookies or similar technologies. You can manage cookies and site data through your browser settings; clearing them may sign you out.

7. International Users

If you are accessing our website from outside the United States, please note that your data may be transferred to and processed in the United States, where our servers and third-party providers may be located. By using our website, you consent to this transfer.

8. Changes To Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the "Last updated" date changed accordingly. We encourage you to review this policy periodically.

For any questions about the Terms and Conditions or our Privacy Policy, please contact us at your most convenient option: